Kristopher V.
“Jana Ross earned her five stars from me and my family. She understands the difficulties in moving and purchasing homes that many in the military face, and she was willing to do the extra work to ensure we were well taken care of throughout the process.
She took videos of the house we purchased since we were unable to travel to Washington, she attended all appointments and inspections, she provided sound advice throughout the negotiating process, she went out of her way and continued to help us out--even after we had purchased the home--until we were able to move into the house. She's a hard worker, responsive, knows the area (I know cause I know the area too), and I would recommend her to a friend!” - Kristopher V.
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William Noland
“Jana Ross is a superb real estate agent. Not only did she help me find the exact house I was seeking in my desired community, she provided expert council on price negotiations beating out multiple other offers. My experience with her agency has been more like working with a close friend who who provided honest feedback in the brokering of the deal. She has been available for post sale advice on repairs, renovations and contracting. A partnership with her agency goes well beyond the sale of a house. I highly recommend her agency if you are considering to move to the South Puget Sound.” -William Noland, Buyer
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Whitney Bond
“Only giving 5 stars because 10 is not an option. We contacted Jana on a recommendation from close friends. Jana's understanding and experience with the military PCS process was priceless. She traveled to several homes and walked us through via video call, and even pulled over one afternoon to review documents for closing as we called from Hawaii. We trusted her so much that we closed on the house before stepping foot in the area. Such are the times during a pandemic! Unbelievable service, and overall a fantastic person. We cannot recommend her enough to help you find where to call home next in the JBLM/Tacoma area.” -Whitney Bond, Buyer
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Melanie Bryant
“Jana was recommended to me by a close friend. My husband and I enlisted her assistance in selling our first home and we could not have asked for a better real estate agent. Jana is a military spouse who is very knowledgeable, professional, hard-working, honest, detail-oriented, and always had our best interest at heart. She kept us informed throughout the whole process. Before I could even ask a question, we already had a very detailed e-mail informing us about the next steps. Jana’s commitment ensured the whole process was simple and efficient with the least amount of stress. She is truly the best at what she does, and we highly recommend her to anyone.” -Melanie Bryant, Seller
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Amy Senftleben
“Jana helped us list our rental property several times in the past. It was always a great experience, so when it was time to list our home for sale, there was no question who we would call. Jana really understands the market and the nuances of timing and offer review, plus she's just a really great person to work with. We always felt we were on schedule and understood the next steps well in advance, and Jana was always willing to answer our many, many questions right away. We were thrilled with the end result and highly recommend Jana to our friends and associates.” - Amy Senftleben, Buyer
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Graise Jenni
“In the midst of a pandemic and a cross-country pcs on short notice, Jana was a life saver. She took care of EVERYTHING. Tapping into her extensive local network, there is no problem that We came up against that was too much. House cleaning, photos, organizing repairs, landscaping, EVERYTHING. Prompt communication, great insights, if you need someone to be on your side, Jana is THE person. Can’t emphasize enough how many things Jana took off our extensive to-do list. 100% we could not have sold this house without her.” -Graise Jenni, Seller
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